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Best PracticesAI
The Truth About AI Customer Support: What Actually Works in 2025
Most AI support tools promise automation, but few deliver. We break down what actually works in 2025—benchmarks, why most bots fail, and how Helply stacks up against Zendesk, Intercom, and Ada. If you’re exploring AI for support, start here.
TM
Tom Morkes
Head of Growth, OptimizeCX
5 min read |
AI
The Compounding Power of AI in Customer Support
When it comes to adopting AI-driven support, the benefits aren’t always immediate—but they are exponential.
3 min read
AIFeatures + Integrations
Knowledge Bridge: The Key to Self-Improving Customer Support
Introducing Knowledge Bridge: The Key to Smarter, Self-Improving Customer Support When we built Helply’s AI CX Agent, we thought we had all our b...
6 min read